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    Hop To Forum Categories   Decorating
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      BM large paint chips
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    Picture of Ummm
    Posted
    how long did it take you to get the large paint chips ordered from BM website? I put in a request on 8/15 and haven't received yet?
     
    Posts: 682 | Registered: Apr 29, 2007Reply With QuoteEdit or Delete MessageReport This Post
    Posted Hide Post
    I got them very quickly, something like 3 buisness days max.
     
    Posts: 834 | Registered: Jan 30, 2007Reply With QuoteEdit or Delete MessageReport This Post
    Posted Hide Post
    Yep, about 4 days, very helpful!
     
    Posts: 1412 | Registered: Feb 04, 2005Reply With QuoteEdit or Delete MessageReport This Post
    Picture of casey31652
    Posted Hide Post
    ummm...did you get a confirmation e-mail from them?

    Once I put in all my colors, continued through the checkout procedure, and must not have hit the final button to "Confirm". Didn't get 'em, either. If you have a Confirmation e-mail, then I would e-mail them and attach the e-mail to show them.
     
    Posts: 8251 | Registered: Apr 14, 2005Reply With QuoteEdit or Delete MessageReport This Post
    Picture of Vorona
    Posted Hide Post
    Come to think of it, I ordered a bunch of large chips from them a few weeks ago and didn't get mine, either. While it's entirely possible that I didn't hit the final button (my brain is wilting in this 115 degree heat), perhaps they were having some computer glitches? I ought to go see my order record and what happened. Hmm.


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    My Home (Photos and Mock-ups)
     
    Posts: 417 | Location: Southern California | Registered: Sep 01, 2006Reply With QuoteEdit or Delete MessageReport This Post
    Picture of Vorona
    Posted Hide Post
    Okay, back to say that in my case it was user error. I just looked at my previous orders and there are only the first two. The third isn't mentioned. I'll have to keep a sharp eye out for that last confirm button this time!

    You might check your order on their site and see if it was acknowledged.


    ________________________
    My Home (Photos and Mock-ups)
     
    Posts: 417 | Location: Southern California | Registered: Sep 01, 2006Reply With QuoteEdit or Delete MessageReport This Post
    Picture of Ummm
    Posted Hide Post
    ummm i don't remember if i receive an email confirmation or not and can't seem to find it.

    but i did save the page with the 'web order' number? maybe i did miss the final submit button. argh.

    i did email them yesterday but haven't heard back. maybe i'd wait one more day in case they reply me as I wouldn't want them to mail them to be twice.

    when i log into the account, it couldn't find any previous order... umm..
     
    Posts: 682 | Registered: Apr 29, 2007Reply With QuoteEdit or Delete MessageReport This Post
    Picture of Ummm
    Posted Hide Post
    okay i decided to go ahead and order again anyway as i'd been waiting long enough. and i think i missed the last step last time, as i did get an email confirmation this time.

    thanks again! can't wait to get them!
     
    Posts: 682 | Registered: Apr 29, 2007Reply With QuoteEdit or Delete MessageReport This Post
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