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Disappointed in Scott's Mulch...UPDATE! Got the Check!

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http://boards.hgtv.com/eve/forums/a/tpc/f/1974011632/m/8383955957

May 24, 2012, 02:58 PM
Belstone
Disappointed in Scott's Mulch...UPDATE! Got the Check!
We just put down 35 bags of Scott's Nature Scapes Advanced Mulch in black...after it dried, it wasn't black anymore! They bag it wet so it looks black in the bag (and it's a messy job to spread it...gloves soaked through), but when it dries (less than 24 hours later) it's grey, at best! They "guarantee" the color for a year! I've emailed Scott's so I'll let you know what they have to say...

This message has been edited. Last edited by: Belstone,


**Life isn't about waiting for the storm to pass...it's about learning to dance in the rain**
May 24, 2012, 09:04 PM
Jewel
I hope you'll receive a satisfactory response.

Question: Given the large amount of bags of mulch you're buying to cover your beds, have you considered buying mulch in bulk instead? It would likely be less expensive. We pay $30 a yard (27 cubic feet) plus delivery...
May 25, 2012, 08:44 AM
KimmSr
An article in a recent issue of Fine Gardening magazine indicated that the dyed mulches can contribute several potentially hazardous materials, such as Arsenic, to your soil. That brand of mulch material is simply too expensive, anyway.


The sign of a good gardener is not a green thumb, it is brown knees.
May 25, 2012, 10:49 AM
Belstone
I wanted to use a walnut mulch because of it's rich color, but while researching found that it can be harmful. I've used black mulch before...bulk stuff that was put down by a pro landscaper...and I hated it because it turned my hands black every time I touched it and it faded quickly so I was totally against using it again. Enter Scott's, touting all the benefits and the color guarantee so, reluctantly, we used it. Live and learn, I guess.

Still waiting for a response from Scott's...got the automatic reply immediately, telling me they'd get back to me within a few days.


**Life isn't about waiting for the storm to pass...it's about learning to dance in the rain**
May 25, 2012, 11:46 AM
nettiejay
I'm sure this is the height of their busy season, so it seems understandable it will take time to get a reply. Don't forget to update when you hear from them. I'm curious what they'll say.
May 29, 2012, 10:27 AM
Belstone
I'm back with news...Scotts emailed a very gracious response expressing their regret that I had such an unfortunate experience...there was a tiny bit of condescension where they pointed out that the directions on the bags suggest turning the mulch periodically, which of course, does not apply to me since I noticed the "fading" within 24 hours. Here's the good part...wait for it...they offered a full refund! So now I send in my receipt and wait for a check. I'll let you know when it shows up. Happy dance....


**Life isn't about waiting for the storm to pass...it's about learning to dance in the rain**
May 31, 2012, 11:33 AM
nettiejay
Well, it's good to know they honor their warranties. Would be better, though, if the products actually lived up to them in the first place!
May 31, 2012, 08:23 PM
mgt
Good for you.


~~~~~~~~~~~~
"I've decided to quit my job, drop out of society, and wear live animals as hats."
Jun 01, 2012, 02:50 PM
M-ma
We don't buy mulch. Never have.
We bought a shredder in 1971. Replaced it (bearing went) in 1985. All dead limbs that fall from our trees; all prunings from trees, bushes, landscape pines are reused. Larger pieces are shredded.
Fall leaf drop--mowed and bagged and used as winter mulch.
1) Looks neat
2) No weeds due to the continual addition of acidic matter.
Just an idea.
Good for Scott's to reimburse you.
Jun 21, 2012, 01:40 PM
Belstone
Well, they didn't give me all the money I spent, but very close! I got a check for 119.00 with no explanation for the discount, but I'm a happy camper.


**Life isn't about waiting for the storm to pass...it's about learning to dance in the rain**
Jul 02, 2013, 03:49 PM
Colleen.B
I'm an intern for a product called Hippie Mulch Color (www.hippiemulch.com) and it looks like you may be interested in this product. It's a top coat spray-on colorant that's pretty innexpensive and it comes in a variety of colors. It's also completely safe and non-toxic for people, pets, and the environment. Maybe we can help you get the rich color you want! Hope this helps!
Jul 02, 2013, 06:34 PM
mgt
Colleen B. NO advertising allowed on these sites.


~~~~~~~~~~~~
"I've decided to quit my job, drop out of society, and wear live animals as hats."
Jul 05, 2013, 01:07 PM
ga.karen
Dredging up all these old posts doesn't help promote any products. It only makes folks more skeptical of whatever you are trying to sell. Especially when you are doing it with multiple threads!

I wouldn't have the "stuff"! I want nature to do it's work, not look artificial!!!!!!!!!!


"The soil is the source of life, creativity, culture and real independence." David Ben-Gurion